It is Hobbs Valve Limited policy to become a leading supplier of High Performance Triple Off-set Butterfly Valves.
Designing, manufacturing, marketing and supplying process valves specifically aimed at fulfilling the requirements of the customer; this Hobbs Valve Limited policy stipulates that we will endeavour to supply quality product and services that exceed client requirements.
The policy of Hobbs Valve Limited contains the provision of excellent levels of customer service, covering all activities required to quote, accept, administer, deliver and invoice customer orders, and to resolve any unsatisfactory occurrences during this period. In addition, our customer service policy offers a comprehensive after sales facility.
To meet this obligation Hobbs Valve Limited has implemented and maintained a management system that achieves the requirements of ISO9001:2015 whilst ensuring conformity with all statutory and regulatory requirements; including the European Pressure Equipment Directive 2014/68/EU (formerly PED 97/23/EC).
The senior management will establish targets and business objectives that can be monitored, assuring continuous improvements within the business can be achieved.
Hobbs Valve Limited verifies that all employees are competent to perform their responsibilities within the system and are fully advised of, and understand this policy.